FAQs

Are all of your products only in White Hmong? Do you have any Green Hmong products?

We have both! You get to choose whether you want your product(s) in White Hmong or Green Hmong :)

 

What payment methods do you accept?

Visa, Mastercard, American Express, Discover, Paypal... not to mention Gold Bars :)

 

When will I receive my order?

We typically ship within 48 hours of your order being placed and we ship products out Monday through Friday, except on Holidays. You should receive your product(s) within 7-10 business days.

 

What's your return policy?

You may return any product postmarked within 30 days of receipt for a refund, minus the shipping charges. All products must be returned in original resellable condition. Once we receive your return, we will process a refund for the cost of the product and let you know via email. For more info, click HERE.

 

My order arrived damaged. What do I do?

We did not intentionally send you damaged product (that would be a horrible business model!). Unfortunately, every now and again one of our shipments crosses the path of an overly enthusiastic mail carrier and they are forever changed. Don't fret, just send us an email to support@hmongbaby.com and we'll make it right.

 

Can I make a bulk order for my company / school / organization?

You sure can! We offer group discounts. Drop us an email at support@hmongbaby.com and we'll hook you up.

 

Why did you create HmongBaby?

I created HmongBaby because I have Hmong babies and I want for them to retain the beautiful elements of our culture :) Check out more of my story HERE.

 

If I have more comments, questions or ideas to share with you, how do I contact you?

Feel free to email us at: support@hmongbaby.com